LIED TO BY CUSTOMER SERVICE!
Alright... are you ready for my three part story?? Yesterday, on 10/22/2014, at 1401 hours, I had received a text message from AT&T stating: “We are unable to verify the availability of funds with...
View ArticleNeed help badly. cannot get receipt
A few days ago, I updated my iPhone to iOS8 and I got stuck on activation lock and my iCloud account was locked. I took it to the Apple Store and they said they could remove it with proof of purchase...
View ArticleHas an Premier 9/25 orders for iPhone 6 64GB Space Grey shipped?
Just wondering is any Space Grey 64GB iPhone 6 have shipped placed on 9/25. Premier only please, I know if you went into a store and ordered it this week you probably already have your phone.
View ArticleInteresting Experience AT&T Store
My Gold iPhone 6 128gb ordered 9/30 with an original projected ship date of 10/3 - 10/7 has been on backorder since 10/7. So I decided to visit the AT&T store where I placed the order to see if I...
View ArticleiPhone 6+ Orders
Dear AT&T, I've seen several people post that iPhone 6 Pluses ordered via the website after I ordered mine (in the same color/size combo) have already received or received tracking numbers this...
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Device unlock confirmation email not arriving
So I requested my iPhone to be unlocked. I got the "Action Required" message but never the confirmation email. I tried with different email and several times, and I still can't get the email. I...
View ArticleAT&T unlocking service is a joke....New customer and never will I be fooled...
For those thinking about switching to ATT, you better prepare yourself for what is coming. I used to be with Tmobile for at least 10 years. Tmobile, their network is ok..not as strong as ATT from...
View ArticleIPad mini with iMessage problem.
I just activated a new AT&T card in my iPad mini and it's been working very well. Except for iMessages and FaceTime.iMessages fails to send everything and I only receive notifications from...
View ArticleAtt canceled my 6 plus order for no reason! Here is the good
So I wake up to an email saying my order has been cancled, I immediately call att they could not give me a reason to why but they said they would have to place a new order. I was never rude to the CSR...
View ArticleIphone 6 story how AT&T made it right
Since I came on here and posted how upset I was because:on 9/29 I put in an order for Iphone 6 silver 64gb with a 7 to 14 day shipping window, then confirmed as shipping 10/17 to 10/28 OK Ithought fine...
View ArticleIphone 6 Plus ordered on 12th of September
so I ordered the 6 Plus about 4 hours in on the 12th of September. Several times they have charged my card $1.00 just to test that it works and yesterday being the end of the Shiping window of 13th of...
View Articlehas anyone seen there iphone 6+ ship yet if they ordered after the lunch date...
Hello i ordered my IPhone 6+ 64g (gold) on 9/24 and now its 10/24 and mine still says preparing to ship with the dates of 11/3-11/12 as of 10/23 my upgrade eligibility now says i am no longer...
View ArticleIF YOUR IPHONE GOING TO SHIP 10/29/14 - 11/07/14 PLEASE COMMENT!
IF AT&T GAVE YOU THE FOLLOWING DATES TO SHIP YOUR IPHONE, COMMENT! DO YOU THINK AT&T WILL SHIP YOUR IPHONE OCTOBER 29TH? HERE'S MY DATES 10/29/14 - 11/07/14
View ArticleCustomer complaint
I can't find the customer service email so I'll post my complaint here... For the past two weeks, I've been having issues with AT&T's service at the Pearlridge Center location in Honolulu. October...
View ArticleMy theory about this iPhone 6/6+ debacle
Ok, so we're all frustrated, all know the details of our frustration and what is going on, so I'm going to skip that part. I'm not defending AT&T at ALL, but here is my $.02 as to what I "think"...
View ArticleiPad Air 2 Preorder Stuck On "Preparing to Ship" For Almost A Week
Ordered my 64GB iPad Air 2 in Space Grey directly through the COR retail channel on Friday the 17th of October arond 12:30pm EDT, an hour or so after the preorders went live. My AT&T order status...
View ArticleChanging color of IPhone 6 Plus order for faster delivery
I currently have a IPhone 6 Plus 64GB Silver on order since 10/09 with est shipping dates of 11/18-11/28. Has anyone changed the color of their phone and received an updated email with shipping dates...
View ArticleiPhone 6 Plus Shipped!
Since I took the time to complain about the fact that my phone had not been shipped (even though the estimated ship date has not arrived), I thought that I would post the fact that AT&T has shipped...
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