My iPhone was eligible for a trade in because I’m on the next every year plan, but the back was cracked so I got a replacement from at&t insurance. The replacement is fine but now it says I’m ineligible for trade in and I have to pay the device off. Not really planning to upgrade yet but what changed?
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Not eligible for trade-in?
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Problem with unlock, stuck in update period
Hello
i have iPhone XS Max witch i was bought on eBay and when i try to unlock it i get "Looks like you upgraded your device recently so we can't unlock it right now. Submit a new request after the 14-day waiting period ends." but i was bought more then few month
Somebody can help me to unlock it ?
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Has anyone actually received their 11pro max yet?
I ordered my 11 pro Max on September 13 at 8:19am ET and was guaranteed delivery by September 20. Here we are September 22, and I still have I phone AND the status says “preparing to ship”. No one can tell me why it hasn’t shipped yet.
I am so frustrated!!! Had I known they were falsely advertising to have the phones delivered by the 20th I would have NEVER ordered through them. I’ve called 4 different times and have done a chat 2 times and all 6 times I’ve been told something completely different each time. No one knows what they are talking about. Only thing they have in common is they all say “sorry for your inconvenience” like. It’s complete crap!!!
i just want to know if I’m the ONLY customer waiting.
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SIMS Card removal or deactivation
I have a new iPhone 11. Apple sent message to contact my carrier to remove or deactivate my old SIMs card from my no longer useable iPhone 6+. How do I do that?
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the front camera on my phone stopped working
Dropped the phone the other night and ever since the front camera doesn't work. Any ideas?
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Pre ordered iPhone 11 sealed but no phone in box
I preordered an iPhone 11 pro 64gb on the 13th and it was shipped through fedex and delivered on the 21st of September. The package was completely sealed with no signed of tampering but when I unwrapped the box there is nothing but accessories in the box...NO PHONE. What can I do because it seems when I call nobody believes me or the situation is so far left they transfer me and the next dept can’t do anything. ATT put in a lost in transit case but to be honest it seems as if this was a packinging error from att or apple
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My phone won’t work no call or internet
My my won’t make calls or internet none of the 3 in the house
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Update
How to update software to watch new version on iPad
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iPhone replacement
Just got a replacement iPhone XS Max from At&t insurance, it looks flawless and battery health is 100% but it said it was certified restored. What does that mean? It is used?
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iPhone 11 Pro Max Bluetooth issues with Uconnect
Uconnect pairs with the phone ( 3 day old iPhone 11 Pro Max ) but the voice is garbled on the receiving end. Callers hear my voice clearly but I can barely discern their reply. never had an issue with my old Xs Max with iOS 12. I have rebooted everything and reconnected several times. I have a 2019 Jeep Cherokee with the latest software. I am not using apple play.
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Apple Store requires extra security turned on
Went to Apple store to buy a replacement phone. They asked for the extra security to be turned on in myAT&T settings .... can’t seem to find that. Anyone have any ideas? Thank you!
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We can't complete your unlock request right now
I can’t unlock my ATT iPhone 6s with clean IMEI, the IMEI is 100% correct and this is ATT phone.
“We can't complete your unlock request right now. Make sure you have the correct IMEI. Note: IMEI provided is not an AT&T IMEI”
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No caller ID
No name or number appearing on phone when a contact calls I do have call protect app I still want it One answer was to disable it
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Apple mobile phone released
Hello, respectful gentleman or lady, I am sorry, because I am traveling with my wife and children on an international trip, because my Apple mobile phone can not apply to the local mobile card, I need to communicate with the local people. Please lift my network restrictions.
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Apple Watch 5 and plan
I just got the Apple Watch 5 today! And was really excited until I saw my estimated bill was $519/month! For 1 phone and 1 Apple Watch, this makes zero sense! Called att and of course the guy was unable to help me.
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Speak with someone order wrong phone
Order iphone 11 today made a mistake wanted iphone 11 pro
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Can I use the NET10 “keep your own phone SIM kit - AT&T?”
I have an iPhone XS Max on the AT&T Next 30-month plan. I was wondering if I am currently paying payments on the phone itself, am I able to use the NET10 “bring your own SIM kit - AT&T” plan and continue paying on my phone?
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Secure Family not working
I installed tonight onto my daughters Android with 7.0 and it's not blocking anything. Set time limits for 9pm-6am and its 1054pm and all apps still open with no problem. Checked settings on parent app on my I phone and it shows that I have the time blocked out for sleep. What else to check?
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Over 1 year trying to unlock my paid off phone
I’ve spent over a year dealing with customer support, and have not made any progress. My iPhone 6s is still locked. I have fulfilled the requirements to have the phone unlocked. I have proof on paper the account paid in full. I’m writing a complaint to the FCC with all documentation made during every attempt to having this phone unlocked. I was told by contacting the FCC hopefully progress will be made.
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i4 compatibility to ATT&T
Have old sim card not (used for 60 days). Is AT&T still support the i4 Apple phone ?
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