I went through the process of ordering a new iPhone but the final email won’t let me accept terms of service
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Won’t let me accept terms for new iphkne
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unlock my device
i need help,Iwant to unlock my device
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My phone is now showing unavailable
Recently I’m being told by friends and family I’m now being shown as unavailable. My name and number always appeared previously. I haven’t made any setting changes.
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Returning
What is the address for returning phones back to AT&T?
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Cannot activate Apple Watch NumberSync because of dash in my e-mail address
So, I just got my brand new Apple Watch series 5 and I want to enable cellular NumberSync. I tapped through all the sign-in and setup-up screens until I get to the confirmation screen to add my device to my plan. It's required that I enter my e-mail address so AT&T can send me updates about my order, but I keep getting a form error telling me to "Enter an email address" and I can't continue. The user name part of my e-mail address happens to have a dash ("-") in it, and if I remove the dash the form error goes away--but then that's not my e-mail address!
Are there any workarounds to this glitch, or do I have to wait for AT&T to (hopefully) fix the bug in their sign-up forms? Don't tell me to get a different e-mail address--this is clearly a bug in the sign-up forms.
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Iphone 11
I ordered the iphone 11 pro but want the iphone 11 pro MAX can i return it and get the max instead?
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Best way to Transfer data between iPhones?
Which is the Best way to transfer data from iPhone X to iPhone pro 11?
ICloud or AT&T mobile transfer app?
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You've tried to unlock this device too many times
Hi，it was my first time try to unlock my phone and I got a email says that I have tried too many times.Can anyone please help me with this?
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Disconnect screen recording?
I cannot watch anything on my iPad because a message comes up that says I must disable screen recording first. How do I do that?
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Data on iPhone
I turned the data off now I can’t get it back on
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Device unlock issues pending for a long time when the devices are paid off
My name is Akshay and I bought two iPhones from AT&T last year in January 2018.
I decided to pay off for my iPhones ahead of time which I did for both of my phones.
I moved my wireless connection from AT&T to H20 for better rates but my wife is still using the line from AT&T.
I called up several times to AT&T asking to unlock my phone. They asked me to do it through the device unlock portal which I tried.
For my phone, it did not work saying that there were some issues with the system. The representative opened a case with the device unlock team which came back and said they can't unlock the device since I am using a different connection now.
This doesn't make any sense to me. So now I don't see how anybody else can unlock the phone apart from AT&T.
For the second line which is a very straightforward case since the device is already paid off and my wife is still using AT&T connection, we have tried all the possible ways to unlock my wife's phone, while doing so online, it says that the device is not paid off when it is already paid off back in May 2018. I fail to understand why the status is not updated online and the only way to unlock the device in through the online portal.
Wireless number (AT&T, device paid off): ***
IMEI number: ***
Wireless number (device paid off, connection transferred to H2O): ***
IMEI number: ***
Can your team please look into this matter and sort it out as it has been a pending issue for quite some time now and it is causing us stress and frustration. After several calls to customer care. we have been asked to visit the retail store and the retail store blame it on the customer care stating there is nothing that the retail store can do in this respect and customer care should already know the process.
[Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]
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Tried to unlock this device too man times,wait 30days to submit a new request
Hi, I got this email after the first time that I tried to unlock my new iPhone, I purchased it without installment or any term agreement, there’s no contrast as well.What other reason may cause this happen? I really can’t wait 30days.
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Repetitive texts from unknown number
After plugging my iPhone in to charge after dead battery, messages began coming in (170 total) from an unknown number. The repetitive message was “message not found “. What would be the possible cause of this?
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Upgrade Device
I want to go in store to upgrade my device, but i want to have an idea of what i’m going to be paying in store when i do this. I want to trade my current device in, and saw that with the NEXT program, my amount is $63, do i have to pay that amount ON TOP of another amount in store ?
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NAT type 3
I use my mobile hotspot on the iPhone to play the PS4. So I can play perfectly fine in public matches but if a friend sent me a private match no luck. It says that man NAT type is 3 strict and I know I need a one or two just need help figuring out how to fix it.
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I want to unlock my phone
I want to unlock my apple phone.I tried to unlock phone at https://www.att.com/deviceunlock/#/unlockstep1?source=IC2Y0H0000000000L&wtExtndSource=unlock-device2.
But it telled me i don't have the qualifications（stolen），then I contact with the international department，but I don't understand their words，because I'm a chines, so i need a representative that can speak Chinese.Can you give some suggestions?
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Brand new iPhone all calls fail
I got my new phone today. It won’t make any calls. It doesn’t work to try airplane mode and I’ve trouble shooted all of the known solutions for this. I switched to AT&T from Verizon, I wonder if that’s the problem. I also can’t call my voicemail to set it up. Please advise.
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Working on order!
Can anyone tell me what this means? Att says they are working on my order. Does this mean approves or further information is needed? Thanks in advance.
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Can’t choose an upgrade even though I paid for it already.
I paid the amount to upgrade early but when I went to choose a phone, the at&t app crashed on me. I went back in and it’s asking me to pay the amount again! I just want an upgrade and need help. I don’t want to be double-charged.
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iPhone 6s Unlocking without calling
Hi guys, I'm my IMEI number is apparently incorrect, but there's another problem. I'm in Germany (from the US) and I have absolutely no service, so I can't contact AT&T by phone. That's actually the reason I went and got a German SIM card. I even tried Wi-Fi calling and nothing happened. Is there a way for me to get this IMEI code thing sorted out without the use of phone calls?
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