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iPhone 6 - Will not power on

I purchased a new iPhone 6 about 2 weeks ago. Has worked great with no issues up until an hour ago. Battery died in the middle of me using the phone. I have tried charging for last hour on a few...

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My boyfriend just turned off my phone...,

And he is in a methamphetamine induced state. I fear for my safety as I cannot call for help now. If he said it was stolen he I's lying. It was not stolen.My number is ***. And my phone is NOT stolen....

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Sim card

I have a 2 year contract and my Iphone 5 crapped out on me I got an iphone 4s to replace it. the sim cards are different sizes. how may i obtain a replacement sim card for the larger 4s sim slot. I...

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Can I call 911 if my cell service is turned off?

And he is in a methamphetamine induced state. I fear for my safety as I cannot call for help now. If he said it was stolen he I's lying. It was not stolen.My number is ***. And my phone is NOT stolen....

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So... If I buy an iPhone 6 at the Apple store....

Aside from being a schmuck for paying $649 for a freaking phone (2 of them actually...so $1300) which should get me two "unassigned" or whatever it's called when they don't belong to a specific phone...

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Problems unlocking an iphone 5s

I've requested to get my Iphone 5s unlocked.  filled out the form, checked the status and everything was approved request number ***.  I followed the instructions.. tried to backup and restore to...

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SIM # ... I know stupid question, but I can't find it, can't figure how to...

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HELP ME PLEASE!!

Help!! Idk how but somehow a tiny orange nerd got into the headphone jack of my iPhone and I don't know how to get it out. I don't want to bring it in to an AT&T store because this phone is my...

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Moved to a different state - now phones are acting up

My fiance and I just moved from Florida to California and for the first few weeks everything was fine, but now our phones are starting to act up. Sometimes we don't get each other's texts or missed...

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apple id

My kids exchanged phones. iphones 5 and 6. They exchanged their sim cards and we called AT&T and they 'provisioned' it and everything was fine. Until my daughter figured out that the iphone 6 hadnt...

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IEMI and gophone Urgent

I have an iphone 6 plus bought in Lebanon. I am coming to the US and want to get a prepaid gophone but using my iphone. I checked the IEMI on AT&T, saying that i have to contact customers care....

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iTunes backup replaced with newer one

Was wondering if it possible to download 8.01 or 8.1 etc? The backup date was to 11/14 and it then updated to 8.4 but seems to have lost previous updates. 

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Blacklist an IMEI

Hello there AT&T Community, I would like to report an IMEI of my stolen iphone to be blacklisted. It was stolen earlier this month in Germany and I have a police report. The iPhone was bought from...

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Can I send iMessage with at&t go phone account

With go phone and iPhone can you send iMessages ?

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iOS 8.4.1

Ever since I've downloaded ios 8.4.1 downloads from the App Store as well as app functionality have been non-existent. The problem is only when I'm on the home AT&T UVerse wifi. I'm wondering what...

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Incoming Calls

Incoming calls on one line are alson coming to another line that is on the same ATT plan

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order exchange

My daughter purchased the wrong iPhone case online. Can I take it to an AT&T store to exchange it for the one I wanted?

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IPhone calls, email and texts

i will be in Italy traveling for two weeks. I want to ensure I don't incur any roaming charges.  Most of the hotels we will be staying at have wi-fi so I plan to check email then.  I don't plan to make...

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Unlocking my i-phone device

I wanted to unlock my i-phone 4 and i-phone 5 devises and replace the sim card so I can use either outside of the U.S.A.  What type of unlock do i need to do? 

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I paid my next service agreement in full and still cannot unlock my phone!

I paid my next service agreement in full 2 days ago and the woman in customer service told me I would be able to unlock the phone right after it was paid and after I hung up with her. I have submitted...

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