I recently had to get a new phone because the HTC android I'd had for close to 3 years & loved stopped working properly in regard to texts. I thought I'd try the iPhone 6 plus but so far I'm very disappointed. When I'm away from home the only thing that I'm able to do is place a call. No texts, no internet etc. I never, ever had this issue with my HTC Android & although I've tried many times to resolve this issue apparently Apple doesn't allow you the capability to set & change settings the way I could with my HTC. I've never experienced such major problems with any phone I've had before and so far I'm very disappointed & completely unimpressed with my first experience of an Apple product.
Can anyone help me please? I keep finding myself at an AT&T website which only takes me in circles & is no help at all.
I'm extremely frustrated & feel as though I was conned into buying a defective product which was over hyped & is completely useless to me at this point.
Any help would be very much appreciated because I'm feeling ripped off & angry right now! One last thing, it seems like very frequently this stupid phone disconnects me from our wifi connection & I have to repeatedly go to settings to reconnect & the settings don't always give me the option of choosing our wifi connection.
I'd never have believed a mobile phone could be so temp rental & difficult to use or that it would be so impossible to find help on line.
Thank you,
Helen
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iPhone 6 plus won't work away from home
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