Another falsehood: http://www.attpublicpolicy.com/wireless/bottom-line-we-unlock-our-customers%E2%80%99-devices/
Bought an iPhone 6 and hoped that ATT would unlock my iPhone 5s to use while travelling internationally. Unlock request denied despite the fact that there is a new phone suing that line!
Compare:
Verizon: subsidized phones sold unlocked
T-Mobiles: full price phones sold unlocked/ monthly payment phones are unlocked after two months of service.
AT&T: NOT unlocking phones even after 2 (TWO) years and the end of the contract committment.
Luckily, I live in NYC where T-mobile has excellent coverage. I am therefore waiting impatiently to serve my AT&T sentence and to switch over to T-Mobile in December.
You guys simply hate your customers.