Can't seem to get any help over the phone, nobody at ATT got the memo that a new iPhone would be announced today, therefore, I was wondering if anyone somewhere in upper management may be able to assist in the following questions:
If I am eligible for an ATT Next upgrade and wish to use that upgrade on the new iPhone 6, how will the process work for ATT Next customers who want to:
1. Trade in their phone and place a pre-order on September 12th and receive the new phone on the 19th. Will I need to be without a phone until the new phone is shipped to me or can I trade in the phone once the preorder is in? how does that whole process go?
2. How much will the monthly installments be for the iPhone 6 and iPhone6+, when will this information become available?
3. What happens if I preorder after he 19th, will I need to wait a few weeks to a couple of months without a phone or will I be able to hold onto my phone until my new phone arrives.