Hello,
My wife recently 5/7/15 purchased a HTC One M9 32GB phone at Cellular World in Exeter NH.
This is the issue. She complained to me that the new phone was not working out for her. I explained she needed to give it a fair chance and then if it didn't work out to trade it for aother phone. If it didn't work out i recommended she go back to a iphone.
No one at Cellular World explained to her that she had a strict return date and they will not accept the return.
My wife is an Rn and has her hands full with work. She has a daughter that has type 1 diabetes and is also afflicted with down's syndrome.
As i said, i'm the one that told her to give the phone a chance. I know how busy her life is and thought she needed to give it more time.
Can you please help?
Steve [edited for privacy – please do not post personal information]
Exeter NH