iphone6 order

at&t portofino store bites!!! told us we would have our new phones in a week or two, max. still receiving msg saying "still preparing to mail"....what a  joke!!! she lied right to my daughters face, to us,  just so that she could sell 4 new iPhone6's.  at&t still no good@!  i should gone with my gut and have left......boohooo